Jobs at Remote Crew LDA

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Service Delivery Engineer (L2)

Remote, Brazil, Argentina, Chile, Bolivia

Location: Remote

Compensation: 36k $ 

Summary:

We’re hiring an experienced Service Delivery Engineer to work 100% remotely for a global payment-processing company.

We are a financial services company, providing payment processing technologies, software and services, and APIs for e-commerce and digital transacting. 

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Why Work With Us:

Here are some reasons why you should consider joining us:

  • We work from anywhere. You’ll be joining our remote team and work alongside colleagues all over the world.

  • We’re a growing team with an exciting product. We’ve been growing organically for more than 10 years and have become one of the market leaders in our industry.

  • We’ll trust you. You’ll be given plenty of responsibility as your role will be vital in order for the company to meet its targets.

  • We’ll help you grow. We will give training in order for you to achieve your career path goals.


What You’ll Do:

  • Help us develop our financial platforms.​​​​​​
  • Detect possible service interruptions to our partners and anticipate potential problems.
  • Support and modernize existing web services to match latest industry standards.
  • Provide technical and business-related knowledge to the L1 team to help resolve customer queries, this includes knowledge management.


What We’re Looking For:

  • 5+ years experience of Application/Product support experience.
  • Fluency in English.
  • ​​​​​​​Good communication skills.

Bonus:

  • Working knowledge of  Linux Commands, SQL scripts.
  • Knowledge of ISO 8583 messages, payment schemes, VISA and MasterCard
  • Experience working with DevOps automation tools is a plus i.e. Jenkins, ELK, DataDog, Terraform.
 

This is a long-term, full-time role. We’re looking for people who can grow with our products for years to come.

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